Select theme:
Provide exceptional customer service with a shared team inbox, AI-powered chatbots, and number masking. Keep customer data secure and resolve issues 24/7.
Promptengage equips your support reps with centralized live chat, automatic bot deflection, and agent rewriting aids. Resolve queries faster, protect client information, and deliver high customer satisfaction.
Enable your entire support team to view, assign, and reply to customer messages from a single WhatsApp number. Keep internal notes, tag teammates, and track conversation status to eliminate duplicate answers and lost tickets.
Create custom chatbot flows to resolve repetitive questions, welcome new customers, or route complex support queries to the right live agent. Lower support volumes instantly without losing customer touch.
Keep customer contact details secure. Mask real WhatsApp phone numbers from agents while allowing them to send and receive text messages, maintaining high data compliance standards and customer privacy.
Equip your support agents with AI-powered rewriting tools to refine spelling, grammar, and tone before sending replies. Access canned responses to resolve common support requests in a single tap.
Streamline agent workflows, secure client database details, and elevate customer satisfaction metrics.
Allow multiple customer reps to coordinate, assign, and reply to chats from a single business number.
Automatically resolve recurring support queries and direct tickets round-the-clock.
Obscure client phone numbers from support agents for maximum database security and privacy compliance.
Classify incoming support tickets with custom tags (#Pending, #Resolved) to simplify coordination.
Transfer complex issues from automated chatbot flows to live support representatives smoothly.
Build database templates for recurring issues, allowing agents to respond in one tap.
Sync tickets, trigger alerts, and automate support flows by connecting Promptengage directly to the platforms you already use daily.
Success stories speak louder. The best way to showcase our commitment is through the experiences of those who use Promptengage.
Customer Engagement
“Using Promptengage for my clients' lead nurturing has been a game-changer. The transparent pricing and user-friendly interface made it easy to set up, and we've seen significantly better responses.”
Response Time
“We've seen significantly improved response times and higher customer satisfaction. Personalizing messages and automating responses has streamlined our support.”
Campaign Reach
“We were constantly seeking a reliable communication solution that wouldn't lead to banned numbers or exorbitant costs. Promptengage has been instrumental for campaigns.”
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat with our friendly team.
A WhatsApp Shared Inbox is a multi-agent dashboard where your entire support team can read, assign, and reply to client queries using a single WhatsApp Business number.
Our chatbots resolve initial support tickets automatically. If a customer raises a complex issue or explicitly requests human assistance, the bot pauses and forwards the ticket to active reps.
Yes, security number masking hides real client phone numbers from support agents inside the dashboard layout to ensure database protection and GDPR/privacy compliance.
Absolutely. We provide extensive self-serve documentation, direct ticket channels, direct screen-shares for complex integrations, and direct Meta API escalation paths.
Yes, your reps can save pre-approved canned templates for recurring inquiries, helping them resolve repetitive support issues in a single click using dashboard hotkeys.
Get started with WhatsApp Marketing today and resolve support tickets in real-time!
Start 7-Days Free Trial • No credit card required.