Select theme:
Bring all your conversations into a single inbox. Improve response times, keep track of customer interactions, and build meaningful relationships across Instagram, Facebook Messenger, and WhatsApp—all from a single, unified dashboard.
Promptengage helps you unify operations across social channels, routing leads, protecting details, and automating replies.
Keep all your customer interactions in one place. Manage WhatsApp, Instagram, and Facebook Messenger messages from a single, intuitive dashboard.
Deploy chatbots to handle routine inquiries and tasks. Free up your team to focus on more complex customer needs.
Ensure no customer message goes unanswered by assigning chats to multiple agents. Share the workload, improve response times, and provide better support by letting team members collaborate on customer conversations.
Safeguard your customer’s contact details by masking their phone numbers. This feature keeps full numbers hidden from agents, reducing the risk of data misuse and securing customer information.
Easily organize and filter customer chats by tags, so you can quickly access specific conversations. Whether it’s support, sales, or follow-ups, tags help you keep track of what matters most and improve team efficiency.
Save time and maintain consistency by using canned responses for common questions. With just a click, your team can send pre-written replies, helping customers get quick answers and freeing up time for more complex inquiries.
Ensure every message gets a quick reply. Use automated welcome and out-of-office messages to keep customers informed.
Capture leads directly from Instagram and move them to WhatsApp for further engagement.
Manage conversations and automate replies across Instagram, Facebook, and WhatsApp seamlessly.
Combine messages from Instagram, Facebook Messenger, and WhatsApp into one inbox.
Set up auto-replies to ensure immediate feedback even outside business hours.
Deploy chatbots to handle common queries and free up your support team.
Welcome new messages with personalized greetings to build memorable first impressions.
Engage customers with pictures, audio notes, files, and templates for a richer context.
Track active engagement metrics and conversation history parameters to optimize campaigns.
Automate contact pipelines, feed customer data, and update leads inside the tools you already run daily.
Success stories speak louder. The best way to showcase our commitment is through the experiences of those who use Promptengage.
Customer Engagement
“Unifying Instagram and Facebook chats into our main dashboard saved hundreds of agent hours. The transition to WhatsApp campaigns is completely smooth.”
Response Time
“We configured chatbot out-of-office flows for our social handles. Customers receive immediate answers, reducing churn rate drastically.”
Campaign Reach
“Directing Instagram DMs straight into personalized WhatsApp sequences has revolutionized our sales operations. ROI has been positive immediately.”
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat with our friendly team.
Our unified inbox feature allows you to view and respond to all messages from Instagram, Facebook Messenger, and WhatsApp in a single dashboard.
Yes, you can set up automated replies to ensure customers receive immediate responses, even outside of business hours.
Our platform provides detailed analytics, including engagement metrics and conversation histories, to help you refine your communication strategy.
Absolutely. You can deploy AI-powered chatbots to handle routine inquiries and direct more complex issues to your team.
You can send personalized greetings and use rich media like images and videos to create engaging customer interactions.
Integrating Instagram and Facebook Messenger helps streamline communications, improve response times, and enhance customer satisfaction by reaching them on their preferred platforms.
Get started with WhatsApp Marketing today and centralize social customer messages!
Start 7-Days Free Trial • No credit card required.